The errors are such as “unfortunately camera has stopped” or camera keeps crashing are one of the most common ones experienced by many Android users. It indicates that there is an issue with your device’s hardware or software. Generally, the problem is with software, and it can be solved. If you’re also going through this same situation, then you have come to the right place. Here, in this guide, we have covered various methods to fix when the camera keeps crashing or showing stopped error on Poco X2.
No app is exempt from failing, and that includes the camera app that comes by default on every Android device. There will come a time when the Android camera crashes and will give us some kind of problem, but the good news is that there are methods you can try to fix it. Most of the time it’s a hit-and-miss game when trying to repair the camera app, but the methods you can try are so simple, even a beginner can do them. Don’t forget to save this tutorial for future reference since you never know when you or a friend might need it.
The error message “Unfortunately, Camera has stopped” on your Poco X2 is actually notifying you that the built-in camera app has crashed. Whatever the reason may be and whether or not it can be fixed, we are yet to find out. There is another variation of this problem that affects the camera–”Warning: Camera failed.” The latter is actually more on a hardware problem while the former may be limited to just the app that’s mentioned in the error.
Possible Reasons Behind the Issue
There are no particular reasons why your Camera app doesn’t work. But, here are some most common reasons for the camera has stopped problem:
- Firmware issues
- Low storage on the device
- Low RAM
- Third-party apps interruption
- Lots of apps installed on the phone can cause a problem in performance, which can be the reason why the camera app is not working.
Fix, Camera Keeps Crashing or Showing Stopped Error on Poco X2
Get the Error
If your camera keeps crashing or showing stopped error, you must take note of it. Then, try to do a quick Google search about to see if there’s any available workaround or fix for that particular error.
Simple Reboot or Forced Reboot
Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Poco but this applies to every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.
Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.
The other way of the reboot is as follows:
- Press and hold the volume down button first and don’t let go.
- Press and hold the power key while holding down the volume down button.
- Keep both keys held down for 15 seconds or more.
If this doesn’t work then head to the next method. Rebooting your device regularly at least once every week can be beneficial.
Force Stop Camera App
This is usually recommended to fix minor app bugs. There are two ways to do this.
Method 1: Close an app using Recent Apps key
- On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
- Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
- Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.
Method 2: Close an app using App Info menu
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- Tap the More settings icon (three-dot icon, upper right).
- Tap ‘Show All Apps’.
- Find and tap the app.
- Tap Force Stop.
Update Camera App
To check for Play Store app updates:
- Open Play Store app.
- Tap More settings icon at the upper left (three horizontal lines).
- Tap My apps & games.
- Tap Update or Update All.
If you are on Cellular Data connection, we suggest that you update via wifi only to avoid additional charges. Here’s how:
- Open Play Store app.
- Tap More settings icon at the upper left (three horizontal lines).
- Tap Settings.
- Tap App download preference.
- Select Over wifi only (select Over any network if you don’t have wifi).
- Tap Done.
Make sure to also keep your apps updated all the time by enabling auto-update option.
- Tap Auto-update apps.
- Tap Over wifi only (select Over any network if you don’t have wifi).
- Tap Done.
Clear Data and Cache of the Camera App
Clear App Cache
If the above methods did not help, follow it up by clearing the apps’ cache. Here’s how it’s done:
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear Cache’ button.
- Restart the device and check for the problem.
Clear App Data
Clearing an app’s data will return it to its factory state.
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- A popup window will appear with two options.
- Tap the ‘Clear All Data’ button.
- Restart the device and check for the problem.
Install Latest Software Updates
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘My Device’.
- Then tap on ‘System Update’.
- Tap on the ‘Check for updates’.
- If a system update is available, you’ll see the option on the screen. Tap Download and Install.
- If your system is up to date, you will see a message stating that the system is up to date.
Here are a few things that are needed to take care while updating your Poco X2 or any device:
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- Your device must be connected to the internet.
- Your device must have enough space to download the update.
- Your device should have enough charge, more than 50% to install the update.
Clear Cache from Recovery Mode
In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:
- Turn off your phone.
- Now Press and hold Volume UP key + Power Key on your Poco device simultaneously for a while
- Once you see the Poco logo, you can release the button.
- The phone is now booted in recovery mode
- Use Volume keys to navigate to the Wipe cache partition option
- To confirm, you can use the Power button.
- Restart your phone
Troubleshoot apps in Safe Mode
In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:
- Your device must be powered on.
- Press the power button on the phone.
- When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
- Now, long-press the Power OFF word on the screen.
- Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
- Select to reboot into Android Safe Mode.
- When done, a dedicated Safe Mode watermark will be displayed on your smartphone
- Observe the phone and check for the problem.
After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘Apps’.
- Now, tap on ‘Manage Apps’
- If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
- Tap ‘Show All Apps’.
- Find and tap the appropriate app.
- Tap Uninstall.
- Tap OK to confirm.
Factory Reset
From the Settings menu:
- Open ‘Settings’ from either the Quick Nav menu or the launcher.
- Scroll Down and Tap ‘My Device’.
- Now again scroll down and tap ‘Backup & Reset’.
- Now finally scroll till the end and tap ‘Erase all data (Factory Reset)’.
- Now, tap on the ‘Delete all data’ button that is located at the center bottom of the screen.
- Now, it will ask for your lock screen password, confirm it.
- Again it will ask your Mi account password.
- Enter the password and tap the Ok button.
From Recovery:
- Turn off the device
- Press and hold Volume Up key + Power Key
- Release Power key when POCO logo appears but keep pressing Volume Up key
- Release Volume Up key when Mi-Recovery Appears
- Use Volume keys to select and Power key to confirm
- Select Wipe Data and press power key to confirm
- Select wipe all data and press power key to confirm
- Select Confirm press power key to confirm
- Select “back to main menu” by press power key
- Select Reboot and press power key to confirm
- Select Reboot to System and press the power key to confirm.
Conclusion
That was it, this was the easiest way to Fix when the camera keeps crashing or showing stopped error on Poco X2. Follow them carefully to get benefits of the feature in your Poco X2. Are you facing any problems and issues with your Poco X2? Then there is nothing to worry about, we have an article dedicated to Poco X2’s issues and guides. Here is the Poco X2 Troubleshooting Guide. Although it’s rare, some cases of the issues on Poco devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Mi Store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.
Disclaimer
Do you own a Poco Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Poco are coming soon.
If you have any queries regarding this, the comment section always available for you.
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